In the course of my job as both a pre and a post sales engineer, I have the opportunity to look at and assess the systems in place and used by many small to medium businesses. If there is one thing which stands out and is a common theme, that is the backup systems are consistently inadequate, often not working correctly and unfortunately the business usually has a false sense of security and is living on borrowed time. In speaking with many of my colleagues, we all see the same thing.
Increased competition in the virtualization arena is reducing the base software costs and enabling the technology to "trickle down" to small and medium businesses.